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Frequently Asked Questions

Where does the Town water come from?
The Seabrook water system is supplied by groundwater pumped from five gravel-packed wells and seven bedrock-wells located in the western part of town. The gravel-packed wells range from 50 to 125 feet deep. The rock-wells are 500 feet deep.

What time frame does my bill cover?
Starting on January 1, 2019, the water and sewer billing is quarterly for all residential customers and some lower usage commercial customers. High usage commercial customers will continue to be billed monthly. Each account will be charged based on the size of the meter, plus the usage. All fees can be found on our website at www.seabrooknh.info – under the Water Department tab, click on the “Fee Schedule” link. All bills will be due in thirty (30) days.

What if I do not receive my water/sewer bill?
If you do not receive your bill, please call the water office and inquire. The property owner is responsible to pay their bill on or before the due date to avoid any additional fees.

Can I pay my bill with a credit/debit card?
Yes, the Town of Seabrook does now accept credit/debit card or ACH payments. Payments can also be made on line at www.seabrooknh.info – under “Useful Links” on the front page – Online Utility Billing & Property Taxes. There is a fee of 2.79% with a $1.50 minimum. ACH is a flat fee of $2.45. These fees go directly to our third party processor and are not retained by the Town. Convenience fees cannot be refunded.
How and where can I pay my water/sewer bill?
Make checks payable to: Town of Seabrook
Mail payments to: Tax Office, P O Box 476, Seabrook NH 03874
Payments are also taken at the Tax Office only, in Town Hall. Office hours are Monday-Friday 9:00am to 4:00pm (603) 474-9881. When paying the bill at the Tax Office, if a receipt is needed, please bring the whole bill with you.

Who do I contact if I have no water? How do I report a water break?
Call the Water Department at (603) 474-9921 during normal business hour, Monday through Friday, 7AM to 3PM; call the police at (603) 474-5200 after hours.

Should I schedule a final reading when I sell my house?
Yes, a meter reading should be taken and an amount will be given to pay your account up to date. Please call 48 hours in advance to schedule a final reading.

I need a meter installed or replaced, what do I need to do?
Please call the Water Department at (603) 474-9921 to schedule an appointment. There will be a $25.00 fee charged that must be paid at the time of the appointment.